Shipping and Refunds
CUSTOMIZED AND SPECIAL ORDERS
Fitting your animal properly is important and many of our items can be tailored to fit your animal. Special orders take a bit longer to process, but it will be worth the extra wait.
Orders* received no later than 2:00 P.M., Pacific Time, Mon.-Fri., will be shipped the same day. Shipping is via 3 Day-Priority U.S. Mail unless noted differently.
*Limited to stock on hand.
.$100.01 to $125.00.......$11.95
Under $15.00............$4.95 $125.01 to $150.00.......$12.95
$15.01 to $30.00........$6.95 $150.01 to $200.00.......$13.95
$30.01 to $50.00........$8.95 $201.01 to $250.00.......$14.95
$50.01 to $75.00........$9.95 $250.01 to $300.00.......$16.95
$75.01 to $100.00.....$10.95 $300.01 to $350.00............$18.95
**Shipping & Handling charges over $350.01 are calculated at a percentage of the itme's purchase price. Thank you for your understanding.
REFUNDS AND EXCHANGES
Quality and service is our policy and we want you to have as much faith in our products as we do. Please examine your merchandise when you receive it.
If you are not completely satisfied, return the product in clean, unused condition within 14 days of receipt for a refund or exchange.
Please include a copy of original receipt and note indicating whether you wish a credit, refund or item exchange.
Specials, customized and personalized orders or clearance items may not be returned, refunded or exchanged.
Shipping charges are non-refundable
PrimeDesign is glad to offer quality tack at an affordable price. Occasionally, due to manufacturers cost increases and other increases beyond our control.....
**PRICES ARE SUBJECT TO CHANGE WITHOUT FURTHER NOTICE**